15+ years in technology, connecting enterprise architecture, delivery and operations. Experience in telecom and enterprise environments, with independent product development alongside it.
Led architecture and delivery for digital transformation programs serving Tier 1 telecom clients.
Orchestrated platform migrations and DevOps transformations to improve reliability and release cycles.
Defined architecture strategies aligned with business and operational goals.
Connected engineering teams, senior stakeholders and program-wide delivery practices.
Solution architecturePlatform migrationDelivery
JAN 2022 — AUG 202203
Groupama Asigurări România
Software Support Manager
Led a team of seven engineers supporting business-critical systems and service continuity.
Managed incidents, escalations and stakeholder communication.
Acted as the link between IT, business teams and external partners.
Improved support and service-management practices in line with ITIL.
Team leadershipIT operationsVendor management
MAR 2021 — DEC 202104
Hewlett Packard Enterprise
DevOps Consultant / Solution Architect
Architected an internal OpenShift platform for standardized development and operations.
Designed CI/CD pipelines with Jenkins and GitHub.
Automated deployment and configuration to reduce manual work and improve reliability.
Supported DevOps adoption across development and operations teams.
OpenShiftJenkinsGitHubAutomation
MAR 2019 — APR 202105
Hewlett Packard Enterprise
Support Manager
Led multi-client support operations for telecom platforms, with accountability for availability and SLA performance.
Managed incident, release and change processes using ITIL practices.
Coordinated cross-functional teams and contributed to pre-sales and service transitions.
Service managementSLA governancePre-sales
MAR 2018 — NOV 201806
Hewlett Packard Enterprise
IoT Operations Lead
Led a local team of three engineers operating an as-a-service IoT platform.
Supported customer upgrades, configuration and technical enablement.
Managed workload and service readiness during high-profile events including MWC and CES.
IoT operationsTeam leadershipCustomer enablement
DEC 2016 — MAR 201907
Hewlett Packard Enterprise
Solution Architect
Turned product and customer requirements into specifications for platform evolution.
Supervised the integration of new features and alignment with product goals.
Managed technical relationships with vendors and supported regional architects and delivery teams.
Product evolutionIntegrationVendor management
AUG 2015 — DEC 201608
Hewlett Packard Enterprise
IoT Senior Support Engineer
Provided subject-matter expertise and high-quality support for HPE IoT solutions.
Aligned technical solutions with customer business drivers.
Supported new customer proof-of-concept implementations.
IoTTechnical supportProof of concept
MAY 2014 — DEC 201609
Hewlett-Packard
Senior Managed Services Engineer
Operated telecom platforms and introduced ITIL processes to improve service delivery.
Built scripts and processes for data replication and proactive monitoring.
Handled backups, patches, server operations and problem analysis with development teams.
Managed servicesLinuxITIL
JUL 2013 — MAY 201410
Orange
Release Manager
Managed rollout activities, delivery schedules and risk across technical teams.
Coordinated operations and qualification teams.
Prepared service platforms through hardware, software, network and acceptance activities.
Release managementIncident managementTelecom
JAN 2012 — JUL 201311
Ericsson Telecommunications Romania
Technical Coordinator — BO VAS H3G Italy
Coordinated operations for IPWORKS, VIG and OSA Gateway service platforms.
Guided technical support teams and acted as an escalation point.
Extended Nagios monitoring with scripts and new alarms.
Technical coordinationNagiosLinux
MAY 2011 — JAN 201212
Ericsson Telecommunications Romania
Experienced BO VAS Engineer
Operated multimedia and subscriber-service nodes, including Alcatel IN and voicemail systems.
Monitored services, investigated faults and coordinated specialist escalations.
Worked with third-party vendors as a central contact for network assurance.
VASNetwork assuranceLinux
MAR 2011 — MAY 201113
Orange
Information Security Manager — Acting
Led security-policy governance, compliance and operational security activities for SSPO.
Defined and enforced information-security standards aligned with group strategy and legal requirements.
Coordinated audits, monitored intrusion-detection reporting and advised leadership on risk and controls.
Information securityPolicyCompliance
MAR 2009 — MAY 201114
Orange
Application Administrator — Second Level Support
Supported mail services and platforms from launch and validation through live operations.
Owned fault analysis, escalation, preventative maintenance and capacity planning.
Created procedures and monitoring scripts and participated in 24/7 on-call support.
Application supportLinuxSix Sigma
JUL 2007 — MAR 200915
MGI Metro Group Information Technology Romania
Application Administrator
Led a six-person operations team responsible for production processing, backups and technical support.
Coordinated incident recovery, release changes and production resources.
Supported ERP deployments to new stores and migrations for existing locations.
OperationsERP deploymentTeam coordination
FEB 2008 — MAR 200816
RINF Outsourcing Solutions
Deployment Engineer — Project based
Executed ERP software builds and deployments for Unilever Ploiești.
Diagnosed and resolved technical issues during deployment.
DeploymentERPTroubleshooting
INDEPENDENT PRODUCT DEVELOPMENT
Infracheck · PV Digital · SNMP Trap Relay
Sole developer
Independent work spanning network diagnostics, field documentation and open-source event processing. Each project turns an operational problem into a focused, working tool.